Privacy policy

The controller of personal data is Wibako Sp. z o.o., Kojszówka 254, 34-231 Kojszówka, NIP 5521666508, REGON 120576320, Poland. Data protection contact: eshop@wibako.pl, phone +48 33 870 42 00.

What data and why

• Request for quotation: name, e-mail, optionally company, VAT ID, phone and notes, and the list of parts — to prepare a quotation and reply (Art. 6(1)(b) GDPR — steps prior to entering into a contract).
• Contact form: the data in the form — to reply to your message (Art. 6(1)(f) GDPR — legitimate interest).
• Customer account: e-mail, name, company details and address — to run the account, inquiry history and saved list (Art. 6(1)(b) GDPR).

Who receives the data

Requests go to our customer service system (CRM). Our service providers — hosting, e-mail — may process data solely on our behalf. We do not sell data or pass it on for marketing.

How long

Data from requests and messages — for as long as needed to handle them and any cooperation, then for the limitation period of claims. Account data — until the account is deleted.

Your rights

You have the right to access, rectify and erase your data, to restrict processing, to data portability and to object, and the right to lodge a complaint with the supervisory authority (in Poland: President of the Personal Data Protection Office).

Cookies

The site uses cookies necessary for it to work (e.g. login). The inquiry list is stored in your browser and does not reach us until you send the request.

We collect visit statistics with Matomo running on our own server (stats.wibako.pl) — the data does not go to third-party analytics or advertising companies. Without your consent, statistics are collected without cookies; statistics cookies are set only after you consent in the banner. You can change your consent at any time using the “Cookie settings” link in the footer. Legal basis: our legitimate interest in improving the site (Art. 6(1)(f) GDPR) and, for cookies, your consent.